See what our customers are saying about us...
Consistent and Dependable Service
“Consistent and Dependable Service!”
Ty Was Very Friendly
“Had an amazing experience! Ty was very friendly, very informative, and very patient! LOL! I’m a newbie to CBD for the most part, and he was very insightful yet respectful while giving me knowledge of their products. They have a huge selection, and the products I got I’m very pleased with! Would absolutely recommend! Pretty good pricing as well.”
Noah You Were SO Helpful!
“Noah you were SO helpful! I’m a customer for life. Thank you!!!”
Great Staff
“Great staff, very knowledgeable”
So Far All Is Good
“So far all is good.”
Joe and Trent Were Great
“Joe and Trent were great. Love the store and all of the products that they carry and the set up, they are doing great work and making an impact in the economy and I am happy to support them. Will definitely come back and refer as many people as I can to them as it was a great experience.”
Extremely Knowledgeable and Helpful
“The man who helped me was extremely knowledgeable and helpful. Thank you so much!”
Great Customer Service Experience
“Have not received product yet due to new order . Great customer service experience on order and very pleasant !”
Great Place to Get Some Education
“Great place to get some education and learn about how CBD can benefit you! Staff is always highly knowledgeable and professional, but friendly at the same time.”
Never Purchased From Any Place Other Than You
“You maintained your usual overall high level of customer service. I’ve been talking CBD oil for over 2 years and because of your great service I have never purchased it from any place other than Columbus Botanical.”
Ty Was So Helpful
“Ty was so helpful and informative for this first time customer. Thank you”
Never Had a Bad Experience in This Store
“Everything was right! I have never had a bad experience in this store.”
Favorite CBD Shop
“Favorite CBD shop”
Very Knowledgeable and Helpful
Very Helpful Service
“Very helpful service!”
Super Friendly Staff
“Super friendly and knowledgeable staff! Very calming atmosphere and quality products.”
Knowledgeable, Friendly, Compassionate
“Knowledgeable, friendly, compassionate as well as professional”
Good Job Explaining The Product
“good job explaining the product,”
Used To Order From Charlotte’s Web
“My nephew drew encouraged me to come in. I used to order from Charlotte Web.”
Thank You So Much
“Thank you so much for the information! Looking forward to seeing the results in my lab.”
Friendly, Welcoming and Incredibly Knowledgeable
These guys are friendly, welcoming and incredibly knowledgeable. If anyone is interested in learning more about CBD they need to go see Cincinnati Botanical Depot.
A Real Education on CBD
“The guy who waited on me gave me a real education on CBD and let me try a sample before I made my purchase. I am telling all my friends who are thinking about CBD to come here.”
Knowledge of Product
“knowledge of product”
Good Experience
“Always a good experience!”
Great Effort and Patience
“I was having an issue ordering through the website. My order didn’t appear to go through. When I called to check, great effort and patience were taken to check if my order had been received or not. It hadn’t, so I submitted online again. Same issue, so my order was kindly taken by phone. So friendly and cheerful…terrific customer service. Always making that extra effort to be the best cbd supplier ever, thanks CBDepot!!!”
Ty Was Helpful, Knowledgeable, and Patient
“Ty was helpful, knowledgeable and patient. I always have a great experience in your store! I tried a new product today and he also gave me a sample to try. Much appreciated!”
Extremely Helpful Young Lady
“Kaylee, you’re such a pleasant and extremely helpful young lady!! Thank You :0)”
You Guys Are The Best
“you guys are the best. Thanks”
Via Square Reviews
Excellent Knowledge!
“Very trustworthy guy!!”
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Kaylee’s Customer Service Was Perfect!
“Kaylee’s customer service was perfect! She was polite on the phone and in person. She helped explain products and use to help make the best choices. Positive attitude and made the whole experience comfortable.”
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Great Atmosphere and Customer Service!
“Trent was helpful & extremely known about products. Was looking for a product that would reduce thunderstorm anxiety in our greyhound — Trent helped me pick a product appropriate for our dog. Great atmosphere & customer service! Thanks!”
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Great Customer Service
“Great customer service!”
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First Time in the Store
“This was my first time in the store, I had called Kaylee and she told me to come in and she would help me and explain everything. I had a mother who was sick and a family that was very stressed out and she made us all feel much better, and understand our products. My 88-year-old dad is sending me back to buy the whole store out?❤️ Thank you Kaylee!”
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First Time at Your Store
“First time at your store – very helpful, thank you!”
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Very Helpful
“Very helpful and informative”
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Everything is Great
“Everything is great every time I come in!”
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Very Friendly Staff
“Very friendly interaction with sales staff”
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John Was Very Knowledgeable
“John was very knowledgeable & forthcoming with information about new & different CBD products. Thanks again for helping me live my best life? PlusCBD Gold customer”
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All Good So Far
“all good so far; order to be shipped Monday.”
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Very Knowledgeable and Helpful!
“Very knowledgeable and helpful!”
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Very Informative About Product
“Gentleman very informative about product. Had answers for all questions. Explained dosage, possible effects, just very knowledgeable. Will definitely be back for product.”
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Very Helpful Answering My Questions
“First time in the store the young lady working was very helpful in answering my questions and getting me what I needed. Will definitely return.”
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Everything There Is Great
“Everything there is great, kind, courteous and very professional people. Thanks again for everything.”
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The Man Working At Closing Time
“The man working last night at closing time saw me pull up. He waved me in and made me feel very welcome. He didn’t make me feel like I was imposing and causing him to stay late. I appreciated this since my dog was nearly out of CBD. Thanks again!”
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No Wait Time
“No wait time and friendly and answered my question! Been a customer since March 2018”
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The Staff is Incredibly Knowledgeable
“The staff is always incredibly knowledgeable and helpful.”
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Polite and Upbeat on the Phone
“Very efficient, polite, upbeat on phone. Very helpful. I will use again.”
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Opportunity to Sample
“I was actually given an opportunity to sample the product on my knee. Impressive, and it did work as stated.”
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Knowledgeable
“Knowledgeable”
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Prompt Completion of the Order
“I am pleased with the prompt completion of the order. It was scheduled to be mailed out the same day.”
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People Are Knowledgeable and Patient
“People are quite knowledgeable. And very patient”
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It Was Great!
“It was great! Thank you!”
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Had A Great Recommendation For Me
“Had a great recommendation for me , and was knowledgeable.”
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As A Veteran
“Knowledgeable, friendly staff. It’s a pleasure doing business at your establishment. As a veteran I especially appreciate your discount. Thanks for that.”
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Excellent Service and Education!!
“Excellent service and education!!”
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Being New to CBD
“Not sure about quality yet as I have not started taking the capsules, but I do want to say that being new to all the CBD information, Joseph was very helpful, knowledgeable and patient explaining the product and it’s uses. He simplified it to my layman knowledge and that was very helpful. Thanks for taking the time.”
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Friendly and Knowledgeable
“Everyone is always friendly & knowledgeable”
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Super Helpful
“Super Helpful”
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Outstanding Customer Service
“Thanks for the outstanding customer service. I love coming to the store. Thank you”
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Sales Person Was Very Friendly
“Sales person was very friendly and informed.”
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Over The Top Customer Service
“Over the top customer service.”
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We Think You Are Great
“we think you are great ! thx”
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Knowledgeable Staff
“Very Knowledgeable Staff.”
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Highly Recommend
“Very helpful. Highly recommend”
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Very Knowledgeable of the Products
“Very knowledgeable of the products, and was very helpful.”
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The Person That Waited On Me
“The person that waited on me was very kind in helping me decide which product I had bought the last time. Very knowledgeable!”
Great Service
“Great service and knowledge.”
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Helpful Guidance
“Helpful guidance”
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The Staff Was Very Knowledgeable and Polite
“The staff was very knowledgeable and polite. Tyler listened to my needs and sold me the appropriate item and also gave me instructions on dosage/use. Later that afternoon I was pain free for the first time in a very long time. A warming sensation spread through my hip and replaced the pain. I am still pain free almost 24 hours later. Thank you!!!!”
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Product Knowledge Was Great
“product knowledge was great. Was able to sample a product prior to purchasing”
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Friendly and Knowledgeable
“Very friendly and knowledgeable”
Wealth of Information
“Wealth of Information”
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Very Helpful
“Very helpful. Haven’t used the product yet.”
Variety of Products
“Variety of products”
I’m a First Timer
“I’m a first timer. He was very patient and informative. I appreciate that.”
Not Pushy
“Very knowledgeable and not pushy.”
Ty Was Awesome!
“Ty was awesome! Super friendly and knowledgeable :)”
Very Knowledgeable
“It seems like the person I worked with was very knowledgeable.”